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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terence Wallace

November 9, 2026

1  out of  5
rating by Terence Wallace
"Took 3 times to get what we needed"
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RDR

October 27, 2026

1  out of  5
rating by RDR
"I had opted out of email correspondence; and my second installment bill went to email. So, I did not notice my bill was due being opted out of email notices. I had not only a late payment , but because I had opted out of email notifications it resulting in a lapse of coverage, substantial ding on my credit report> It was never acknowledged nor was it ever corrected by Jason Thompson after I sent him notice of my problem. Not even a response."
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Sh Jo

October 14, 2026

5  out of  5
rating by Sh Jo
"I needed to change ins bc it was creeping higher an higher each month. MATT Has very good patience on ph an us being on ssa retirement checks he helped us guide through process. I told him I have my grandson 16+yrs old on my policy an STILL GOT IT IT $21 LOWER ON WHAT I COULD SPEND!! SAVED US OVER $100 A MONTH!!!! AN WAITED 2 WEEKS TIL MY CHECK IN SSA!!! AN DEDUCTIBLES WHERE I WANTED ALSO!!! All i can say get your quote an your budget an he found a way to save us $1200 a yr!!!"
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L. McKenna

October 9, 2026

5  out of  5
rating by L. McKenna
"Shelbi made my day. She helped to gather some information, and emailed it to me. The best part I didn’t need to follow up. Thank you so much!"
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James Mason

October 8, 2026

5  out of  5
rating by James Mason
"They say you don't need an agent these days for Insurance, but I couldn't disagree more. I have had nothing but positive experience with my agent and his staff and just wanted to pass that along."
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Connie “CJ” Park

October 5, 2026

4  out of  5
rating by Connie “CJ” Park
"Imana was great at listening to what my needs were and fixing everything in her power to correct as well as explain things I didn't understand.
I honestly was ready to leave State Farm all together. Imana reassured me that things were fixed n I could meet with her anytime I didn't understand something...Great Job hiring her...she earned her paycheck n a Raise if it was up to me.
Mrs Connie Park"
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Susan DeFouw

September 30, 2026

5  out of  5
rating by Susan DeFouw
"Fast service"
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Allicia Dean (Allicia Dean)

September 14, 2026

5  out of  5
rating by Allicia Dean (Allicia Dean)
"Great customer service and low rates."
We responded:
"Thank you for taking the time to leave us a review! We’re happy you had a positive experience and found a Personal Price Plan® that works for you. We appreciate your business! "
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Maria Ramirez

September 1, 2026

5  out of  5
rating by Maria Ramirez
"Ms. Imana Fisher, is the best employee I ever know, she goes above and beyond trying to help me with not only our auto insurance policy, but with the General Liability and Workers Comp insurance policy I have with another company, facts like this make me think that trusting her is the most valuable asset we have in this matter. God bless her!! Thank you State Farm, you have a wonderful human being working for you."
We responded:
"Thank you so much for your thoughtful words! Imana truly cares about helping our customers and making sure they feel supported, even when that means going the extra mile. Your trust means so much to our entire team, and we’re grateful to have you as part of our State Farm family. Thank you for allowing us to be there for you!"
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Tracie Casey

September 1, 2026

5  out of  5
rating by Tracie Casey
"Jason was helpful and easy to talk with. He answered all my questions and advice as well. He is definitely an asset to his office!!! Thank you again Jason, for ask your help."
We responded:
"Thank you for sharing your experience with us! Our team is happy to hear that you felt comfortable, had your questions answered, and received the guidance you needed. We truly appreciate your kind words and your business. Our team is always here when you need us!"
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Anthony Regas

August 25, 2026

5  out of  5
rating by Anthony Regas
"Sydney Henderson was very friendly and did a fantastic job of taking care of me!"
We responded:
"We love hearing this! Sydney has a way of making people feel right at home, and we’re happy she made your experience such a positive one. Thank you for trusting our team with your auto insurance!"
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Angel Mianowski

August 14, 2026

5  out of  5
rating by Angel Mianowski
"I love my State farm agent Nate and Shelbi Are so helpful in every way I will have them as my insurance for the rest of my life. They are the best and so nice and knowledgeable. I appreciate you guys for everything you do to help me.!! I’m not the most tech savvy person, but they help walk you through everything you need to do. They’re there to answer any questions. I just love them. I’d give them 10 stars if I could. they’ve saved me so much money from the other company I was with for 10 years!! Same coverage half the price!"
We responded:
"Wow, thank you for such an amazing review! Nate and Shelbi will love hearing how much their patience, knowledge, and willingness to walk you through everything has meant to you. We’re also glad our team could get your quote back to you quickly and make the process easy from the start. Your trust and loyalty mean so much to us—thank you for choosing our team!"
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Mohammad H

July 27, 2026

5  out of  5
rating by Mohammad H
"I had an excellent experience working with Sydney Henderson at the Jason Thompson State Farm office. I was referred by a friend after deciding to switch from my previous insurance company, and I'm very glad I did.

Sydney was extremely courteous, patient, and knowledgeable. She took the time to explain all of my coverage options, answered every question clearly, and helped me find an auto insurance policy with the same coverage—and even slightly better benefits—at a lower premium.
I also transferred my renters insurance to this office.

I was so pleased with my experience that I later referred a friend, and he was equally happy with the outstanding service he received.

I truly appreciate Sydney's professionalism, honesty, and exceptional customer service. Everyone else in the office was also friendly, courteous, and welcoming, making every interaction a positive experience.

I highly recommend both Sydney Henderson and this State Farm office to anyone looking for great insurance coverage and a team that genuinely cares about its customers."
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled Sydney made your transition to our office such a positive one and helped you feel confident in your coverage. The fact that you trusted us enough to refer a friend means a great deal to Sydney and our entire team. We truly appreciate you choosing us for both your auto and renters insurance and look forward to being here for you for years to come!"
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Latoya Strickland

July 20, 2026

5  out of  5
rating by Latoya Strickland
"I had Adrienne as my agent and she helped me in ways that no one else could image. I really appreciate her."
We responded:
"Thank you! We’re so glad our team could help. We appreciate you!"
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Victoria Graham

July 17, 2026

5  out of  5
rating by Victoria Graham
"Sydney was a delight to work with and she made it very easy to switch my policy. She explained what she was doing and she gave me choices! Kudos to her!"
We responded:
"Thank you for the kind words! We’re so glad Sydney made your auto insurance experience easy and took the time to help you understand your options. We appreciate you choosing our office!"
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Joann Perkins

July 14, 2026

1  out of  5
rating by Joann Perkins
"I always have to call the office to get my cards for my car insurance. You will mail them after my call."
We responded:
"Hello Joann,
We apologize for the inconvenience. Our goal is to make your insurance experience as easy as possible. Please call us at your earliest convenience so we may review your account preferences and help set up your online access, so you can access your policy documents at any time."
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Grayson Hartlein

July 13, 2026

5  out of  5
rating by Grayson Hartlein
"Jason and his team are great!"
We responded:
"Thank you for the review, Grayson! We are glad to have your business!"
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Paul Rizzuto

June 17, 2026

5  out of  5
rating by Paul Rizzuto
"Best in the business. Very responsive and helpful. Imana is a pleasure to work with."
We responded:
"Thanks so much for your kind review! We’re thrilled to hear your experience with our Commercial Account Manager was exceptional. We’ll be sure to pass along your feedback. "
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Dina McLeod

June 15, 2026

5  out of  5
rating by Dina McLeod
"The team are Awesome and patient. The service is beyond compare. Team Jason is the way to go :) All questions are answered and explained without hesitation."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our team provides consistent experiences, and that the service was beyond compare. We really appreciate you taking the time to share your experience."
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Laura Rimbach

June 9, 2026

5  out of  5
rating by Laura Rimbach
"Nate , was very professional and knowledgeable. He was able to help me out with a better quote. I appreciate the time and effort that he put to help me. Thank you so much. Laura"
We responded:
"We truly appreciate your recognition for Nate's time and effort to create your "Personal Price Plan". Thank you so much for your kind words, Laura! "
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Bailey Coleman

June 5, 2026

5  out of  5
rating by Bailey Coleman
"Everything was very smooth! Nate’s super personable and informative. Thank you!"
We responded:
"Thanks so much for the great review! We’re glad everything went smoothly, and we’ll be sure to pass along your kind words to Nate. We appreciate you choosing us!"
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Trena Decker

June 2, 2026

5  out of  5
rating by Trena Decker
"Jason Thompson is my insurance agent at State Farm and I very pleased to have found him.
He worked very hard to save me money, was extremely professional, knowledgeable, personable, and considerate.
I appreciate the time he spent helping me, I will definitely recommend Jason to anyone who needs a great insurance agent."
We responded:
"Thank you so much for your review! We really appreciate you taking the time to share your experience and look forward to helping you again in the future!"
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D F

June 1, 2026

5  out of  5
rating by D F
"Great service and accommodating"
We responded:
"Thanks so much for your review! We’re happy to hear about your Good Neighbor Experience. We truly appreciate you!"
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Gary

May 29, 2026

5  out of  5
rating by Gary
"Got the same coverage on two vehicles and cut my monthly payments by 40%. Previous carrier couldn’t come close."
We responded:
"Thank you for the review! We’re really glad you found your Personal Price Plan. "
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Rene Peterson

May 29, 2026

5  out of  5
rating by Rene Peterson
"Nate was wonderful and very helpful answered all my questions. Made me feel very important. I highly recommend him."
We responded:
"Thank you so much for the review! We’re thrilled to hear Nate was wonderful, answered all your questions, and made you feel important. We truly appreciate your recommendation and you choosing Jason Thompson State Farm."